I was watching the news last night and caught this story about the mishandling of medical information. I was interested because privacy issues really interest me in this digital world, and as the story unfolded, I grew increasingly disgusted. Here is what happened:
A nursing home was trying to fax some medical records to a doctor. The records turned up on the fax machine in some woman's house. This "good Samaritan" calls the news to tell them about what happened and she gets an interview on the eleven o'clock news. It turns out that the only difference between the phone number of the intended recipient and this woman is the last digit.
The news story talks about the increase of theft of medical identity and the consequences for the person handling the information - like loosing their job.
So someone may loose their job because they misdialed the phone? The woman who received the fax could take the time to find the news hotline but couldn't take the time to get the name of the sender off the header of the fax and let them know they had the wrong number; or, worst case, look at the caller id on the fax machine and send a fax back letting them know. Shame on you lady.
Shame on the news organization too for running this - I'll use the term loosely -- news. People dial the wrong number all the time, and it isn't news.